Services

Insight Edge helps businesses grow their major client relationships through Insight, Strategy, Training and Coaching.

Each project is tailored and designed for effective execution and follow through.

Services include:

Client relationship partner development and framework
Business Development training and coaching
Business Strategy workshops
Client planning workshops
Client Insight “to uncover what clients really think, want and value
Client service experience and innovation
Brand and reputation strategy
Leadership Coaching

Media

August 19, 2011

PSF Journal

Client relationship partners provide the vital link between firms and their top clients, but are firms doing enough to prepare top professionals for this role?

May 19, 2011

Customer Service - Playing Favourites

BRW magazine

Higher-level service offered to select customers can reap both rewards and resentment.

March 4, 2010

Ban Lunch, Win Work

PSF Journal

Cutting the lunch budget would likely lead to more work being won, as fee earners would be forced to have regular valuable conversations with clients.